Privacy Policy

1. Introduction

At Oakly Beds, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services in the United Kingdom.

By using our website or placing an order, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following personal data:

  • Name, email address, phone number, and delivery address
  • Payment information (processed securely via third-party payment providers)
  • Order history and product preferences
  • Website usage data (e.g., pages visited, time spent, device type)
  • Cookies and analytics information

We collect this data to improve your shopping experience and provide our services efficiently.

3. How We Use Your Information

Your personal information is used for the following purposes:

  • Processing and delivering your orders
  • Responding to customer service requests
  • Sending order confirmations, updates, or promotional offers (if consented)
  • Improving website functionality and user experience
  • Complying with legal obligations

We never sell your personal information to third parties.

4. Data Sharing

We may share your information with trusted third parties for the purpose of:

  • Payment processing (e.g., Stripe, PayPal)
  • Delivery and logistics partners
  • Legal and regulatory compliance
  • Website analytics and marketing services (with consent)

All third parties are required to handle your information securely and comply with GDPR regulations.

5. Cookies & Tracking

Our website uses cookies to:

  • Improve website performance
  • Personalize content and offers
  • Analyze user behavior

You can manage or disable cookies via your browser settings, though some features of the website may not function properly if cookies are blocked.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Withdraw consent for marketing communications
  • Request data portability

To exercise these rights, please contact our customer support team at [email/contact].

7. Data Security

We implement strict security measures to protect your personal information, including:

  • Secure servers and encryption
  • Regular security audits
  • Restricted access to personal data

While we take every precaution, no online system is completely risk-free. By using our website, you acknowledge this limitation.

8. Retention of Data

We retain your personal information only as long as necessary for:

  • Fulfilling orders and providing services
  • Legal compliance and dispute resolution
  • Marketing and business analysis (if consented)

Once your data is no longer required, it will be securely deleted or anonymized.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.

10. Contact Us

For any questions about this Privacy Policy or your personal data, please contact us:

Oakly Beds
Email: support@oaklybeds.co.uk
Phone:+447943780982
Address: Bradford Road ,Batley, UK WF17 5LY